topic Re: Re: Not receiving text messages from UK whilst abroad. in Mobile Services

Re: Not receiving text messages from UK whilst abroad.

Smainey — Wed, 03 Apr 2024 06:37:38 GMT

I am also having similar problems. I have been abroad for months (I’m in the UAE) and while I had been receiving incoming texts from the UK, this has stopped now. This is starting to cause me major problems and I really need to be able to receive text messages on my UK number (OTPs, notifications, etc) ASAP. Any suggestions would be most welcome.

Re: Re: Not receiving text messages from UK whilst abroad.

Christopher_G — Wed, 03 Apr 2024 06:39:18 GMT

Hi @Smainey

Could you try manually connecting to a different UAE provider please?

Chris

Re: Re: Not receiving text messages from UK whilst abroad.

Smainey — Wed, 03 Apr 2024 10:18:06 GMT

Hi Chris

I tried but there is only one network available 5o choose from. Any other suggestions?

Thanks for your help.

Re: Re: Not receiving text messages from UK whilst abroad.

Christopher_G — Wed, 03 Apr 2024 11:19:40 GMT

You could try changing your network modes between 3G, 4G and 5G, @Smainey, just to see if they start coming through.

Chris

Re: Re: Not receiving text messages from UK whilst abroad.

bristolian — Wed, 03 Apr 2024 11:23:33 GMT

Try sending a text message from yourself to your own number. That should use the same routing as any stuck messages.