topic Re: Spend cap on children's phones in Mobile Services

Spend cap on children's phones

winchester81 — Tue, 02 Apr 2024 08:17:02 GMT

I have set a spend cap on each of my children's phones through my log in. Is it safe to assume that they can't then increase it themselves without me knowing?!

Re: Spend cap on children's phones

Katie_B — Tue, 02 Apr 2024 10:29:17 GMT

Hi @winchester81.

As the account holder you will be the only person with access to increasing the spend cap on the account.

Katie

Re: Spend cap on children's phones

bristolian — Tue, 02 Apr 2024 10:37:11 GMT

The spend-cap can be altered either via your myEE login, or text message from the phone in question.

My understanding is that any attempt to do so via text command should also send confirmation to the account holder's line.

Re: Spend cap on children's phones

Chris_B — Tue, 02 Apr 2024 12:17:43 GMT

@winchester81 You might want to read THIS as the spend cap limit doesn’t cover everything