topic Re: Unable to send text messages to access Roam EU in Mobile Services

Unable to send text messages to access Roam EU

candyicez — Tue, 26 Mar 2024 19:05:00 GMT

Hi this happened to me twice.

Whenever I have been Europe, I want to text “ROAMEU7D” but fail to send. What can I do?

Re: Unable to send text messages to access Roam EU

Northerner — Tue, 26 Mar 2024 21:23:55 GMT

Hi @candyicez

Have you credit on your account. Are you connected to a network.

Thanks

Re: Unable to send text messages to access Roam EU

bristolian — Tue, 26 Mar 2024 21:35:57 GMT

Making or receiving calls, sending or receiving text messages, using mobile data - all of these need a mobile network connection. Doing so abroad is called roaming.

Does your phone show a connection to a local network in your host country? And if not, are you on PAYG or pay-monthly?

Re: Unable to send text messages to access Roam EU

XRaySpeX — Wed, 27 Mar 2024 04:26:20 GMT

@candyicez : Do you have an active PAYG pack?

Did you receive a msg upon arrival telling you about the charges for roaming in EU on PAYG?