topic Re: Roaming in Mobile Services

Roaming

Blindcrake77 — Sun, 24 Mar 2024 17:09:23 GMT

I don't understand the new roaming charges and system. WE used to pay a flat fee of 310 when we were away for a month and then cancelled it when we can back. Now we have opted for roaming and we've been away, do we have to pt out on our return?

Re: Roaming

XRaySpeX — Sun, 24 Mar 2024 17:26:33 GMT

@Blindcrake77 : Are you on contract or PAYG?

Where you going?

Re: Roaming

Blindcrake77 — Sun, 24 Mar 2024 19:03:04 GMT

WE have been in Spain but I don't know if I need to cancel roaming now I am home

Re: Roaming

bristolian — Sun, 24 Mar 2024 19:06:10 GMT

The answer depends on a) What you mean by "cancel roaming", and b) Whether you are on PAYG or pay-monthly as asked in the previous reply.

The short answer is that the roaming facility is free, and there is no need to cancel it. Billing add-ons may be different, but if you can respond to the previous questions it would assist greatly. Feel free to add more detail in preference to less.

Re: Roaming

XRaySpeX — Sun, 24 Mar 2024 19:07:32 GMT

You should cancel the £25 pm Roam Abroad Pass if you have it by texting STOP ROAMING PASS to 150.

You shouldn't cancel the free roaming ability so that it can be applied the next time you are abroad.