topic Re: Unblocking in Mobile Services

Unblocking

HeyTimur — Sat, 23 Mar 2024 08:13:03 GMT

Hey. I’ve been to the customer services to check out why my sim doesn’t work. The assistant told me that it’s been blocked due to some reasons. They asked me to call to EE to unblock my sim. I can’t reach out to the EE cause my sim is blocked 🙂

Please, reach me out for the help.

Thank you,

Tim

Re: Unblocking

Leanne_T — Sat, 23 Mar 2024 08:47:36 GMT

Hi @HeyTimur

Welcome to the community.

Do you have a pay as you go or pay monthly account?

How long has the SIM been blocked?

Leanne 🙂

Re: Unblocking

HeyTimur — Sat, 23 Mar 2024 08:50:54 GMT

Hey Leanne,

My neighbour helped me to reach out to EE. The problem is solved.

Thank you!

Tim

Re: Unblocking

Leanne_T — Sat, 23 Mar 2024 08:51:53 GMT

Thanks for letting me know @HeyTimur

Glad to hear this is sorted for you.

Leanne.

Re: Unblocking

philipbell3292 — Fri, 12 Apr 2024 19:22:58 GMT

I need to unlock my SIM but don't have my puk code

Re: Unblocking

Leanne_T — Sat, 13 Apr 2024 06:55:05 GMT

Hi @philipbell3292

Thanks for posting 🙂

You can tap here to view your PUK code.

Leanne.