topic Complaint in Mobile Services

Complaint

LauraFitz2078 — Mon, 18 Dec 2023 19:33:41 GMT

Has anyone got the email address for customer service/complaints? I’ve tried to researching it and I’m on with the online chat but am getting absolutely nowhere.
Thanks

Re: Complaint

XRaySpeX — Mon, 18 Dec 2023 19:52:36 GMT

There is no email addy for EE.

Re: Complaint

Chris_B — Mon, 18 Dec 2023 20:05:13 GMT

@LauraFitz2078 if you need to make a complaint, you can use, THIS Customer services are not there for you to make a complaint with as that’s not there purpose.

Re: Complaint

Katie_B — Tue, 19 Dec 2023 08:13:32 GMT

Hi @LauraFitz2078.

I am sorry to hear you are looking to open a complaint.

Has our live chat team been able to help with this?

Katie

Re: Complaint

Katieeeee — Wed, 20 Mar 2024 17:43:38 GMT

Thank you for this info Chris_B. I have used the web form option to make a complaint since no-one is returning my call.