topic Re: Best Options abroad in Mobile Services

Best Options abroad

DomCrompo — Mon, 18 Mar 2024 23:39:51 GMT

Using phone in Australia

Re: Best Options abroad

Leanne_T — Tue, 19 Mar 2024 07:29:43 GMT

Welcome to the community 🙂

To check roaming charges and add-ons that are available for Australia please see our Roaming Costs - Australia, page.

If you have a pay monthly account, text ROAMING to 150 to make sure your SIM is set up for international roaming before travelling.

Leanne.

Re: Best Options abroad

XRaySpeX — Tue, 19 Mar 2024 09:38:43 GMT

Outside the EU, if you are on contract, you may use your usual UK allowances there with up to 50 GB data per billing month if you have more, when you buy for £25 / billing month or have already as a Smart Benefit the Roam Abroad Pass or you have an EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/australia.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.

If you are on PAYG, make sure you have used your PAYG SIM to make a call or text in the UK.