topic Re: Ee message us in Mobile Services

Ee message us

Jayne114 — Wed, 06 Mar 2024 10:06:53 GMT

Hi last week I spoke to your team via the message us. Trying to re attempt to chat with you through this service and it’s not working the past 3 days.

Re: Ee message us

Leanne_T — Wed, 06 Mar 2024 12:29:59 GMT

Hi @Jayne114

Thanks for coming here.

What shows when you log into the EE app and select Help?

Speak soon 🙂

Leanne.

Re: Ee message us

Elaine49_49 — Sun, 17 Mar 2024 15:06:49 GMT

I’m having problems as well and the only thing I’m getting is the 3 circles as if to show it’s loading something ???

Re: Ee message us

Christopher_G — Mon, 18 Mar 2024 07:47:59 GMT

Hi @Elaine49_49

Welcome to the community.

Could you try deleting and redownloading that EE App and try again please?

Chris