topic Re: Roaming within family plan in Mobile Services

Roaming within family plan

Lbiro — Fri, 15 Mar 2024 18:26:02 GMT

Hi,

I am on a family plan with my parents and sister. I was just wondering if one of us of abroad calls the other in England, will that call get charged? Similarly, if I call someone on my plan while they are abroad does that cost money for me?

kind regards

Re: Roaming within family plan

Chris_B — Fri, 15 Mar 2024 18:55:37 GMT

@Lbiro You’ll not be charged to call them call them abroad. But depending on where they are in the world there will be a cost. They are on your account but each device abroad needs to have roaming enabled to connect to a roaming network ( text ROAM to 150 to enable this. No charge to enable roaming).

Roaming in the EU will cost £2.29 per day or you can purchase an add on for £25 both these options allow you to use the tariff allowance with there.

In the USA, Canada,Australia,New Zealand and Mexico it’s the same add on at £25 to use the tariff allowances while there.

or destinations have different add on costs to help keep costs down, or just pay the International charges for that location.

Have a look at THIS

Re: Roaming within family plan

bristolian — Fri, 15 Mar 2024 19:38:08 GMT

@Lbiro wrote:

just wondering if one of us of abroad calls the other in England, will that call get charged?

You have a UK mobile number, calls from any given phone to a UK mobile number are charged as per that phone's plan.

Receiving calls in the UK is free, if you use a UK mobile abroad then roaming charges will be incurred for receiving calls abroad.