topic Re: Contacting EE without a sim in Mobile Services

Contacting EE without a sim

Benjj88 — Thu, 14 Mar 2024 11:12:08 GMT

Hi there,

Is there any way of being able to speak to EE without calling 150? For a large number of reasons, I'm currently without a digital sim and I need to speak to EE, but I can't call from my phone as the sim isn't active, and the 'message us' button in the app never gets past 3 bubbles flying around my screen.

Thanks in advance.

Ben

Re: Contacting EE without a sim

bristolian — Thu, 14 Mar 2024 11:20:02 GMT

You can contact CS from any working phone - 07953 966150

As per https://ee.co.uk/contact-ee

Re: Contacting EE without a sim

Benjj88 — Thu, 14 Mar 2024 11:23:01 GMT

Hey, thanks for the reply.

I don't actually have access to any working phone, that's really the issue. Is there any other way?

And does the 'message us' button on the app work? I can't be the only one who doesn't seem to get anywhere with it...

Thanks.

Re: Contacting EE without a sim

bristolian — Thu, 14 Mar 2024 11:27:47 GMT

Are you able to borrow a phone from a friend or relative?

Otherwise, some users in similar scenarios have installed web-calling apps such as Skype, and contacted EE that way.

Re: Contacting EE without a sim

XRaySpeX — Thu, 14 Mar 2024 11:35:32 GMT

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.