https://community.ee.co.uk/t5/Mobile-Services/Upgrade-and-keeping-current-number/m-p/1367601#M39677 <P>A PAC is for transferring your mobile number between network providers.</P> <P>An upgrade generally refers to changing your phone whilst keeping your existing number - if you purchase your chosen new phone as an upgrade, you will retain your existing number as a matter of course. Usually by simply moving your working SIM from your current phone to your new phone.</P> Tue, 12 Mar 2024 22:50:19 GMT bristolian 2024-03-12T22:50:19Z https://community.ee.co.uk/t5/Mobile-Services/Upgrade-and-keeping-current-number/m-p/1367594#M39675 <P>Hi</P><P>I may be being dense, but I can't get my head around whether I need to get a PAC number to upgrade my phone. I'm in the process of upgrading, and I get two options. Either keep my current number and get the PAC number to change it, or I change my number. I've entered the PAC number, and it says its only for transferring suppliers. I want to keep my current number. Do I just click 'No thanks'</P> Tue, 12 Mar 2024 21:40:34 GMT https://community.ee.co.uk/t5/Mobile-Services/Upgrade-and-keeping-current-number/m-p/1367594#M39675 DaForce69 2024-03-12T21:40:34Z https://community.ee.co.uk/t5/Mobile-Services/Upgrade-and-keeping-current-number/m-p/1367601#M39677 <P>A PAC is for transferring your mobile number between network providers.</P> <P>An upgrade generally refers to changing your phone whilst keeping your existing number - if you purchase your chosen new phone as an upgrade, you will retain your existing number as a matter of course. Usually by simply moving your working SIM from your current phone to your new phone.</P> Tue, 12 Mar 2024 22:50:19 GMT https://community.ee.co.uk/t5/Mobile-Services/Upgrade-and-keeping-current-number/m-p/1367601#M39677 bristolian 2024-03-12T22:50:19Z