topic Re: S21 Ultra MMS Not activated in Mobile Services

S21 Ultra MMS Not activated

Calgan81 — Mon, 07 Mar 2022 21:50:07 GMT

I just switched my phone to the galaxy and I have not been able to send / receive mms. It attempts to send and then gives the message "message not sent: service not activated on network". I have an unlimited talk/text plan and plenty of data. The online tool did not fix the issue, have tried resetting the network settings, as well as manually adding the apn settings that I've seen in other discussions. This is rather annoying that it's only happening to phones that aren't apple

Re: S21 Ultra MMS Not activated

Northerner — Mon, 07 Mar 2022 22:02:08 GMT

Hi @Calgan81

You know that MMS messages are not free on EE you'll pay 55p. What tariff are you on or are you PAYG? What galaxy device are you using?

EE MMS messages.

Thanks

Re: S21 Ultra MMS Not activated

DIMPLS — Mon, 04 Mar 2024 11:56:38 GMT

did you ever get this sorted?

i'm having the exact same issue and i've done everything that has been suggested so far, it really is frustrating!

Re: S21 Ultra MMS Not activated

Christopher_G — Mon, 04 Mar 2024 14:09:41 GMT

Have you tried using the EE MMS Setup tool, @DIMPLS

Chris