https://community.ee.co.uk/t5/Mobile-Services/Re-Phone-won-t-connect-to-a-network-in-the-USA/m-p/1363409#M39251 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1142463">@Azulitos</a>&nbsp;:&nbsp;Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?<BR /><BR />If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.&nbsp;</P> Thu, 29 Feb 2024 16:31:12 GMT XRaySpeX 2024-02-29T16:31:12Z https://community.ee.co.uk/t5/Mobile-Services/Re-Phone-won-t-connect-to-a-network-in-the-USA/m-p/1363406#M39250 <P>Yes and I still can't connect&nbsp;</P><P>&nbsp;</P> Thu, 29 Feb 2024 16:23:40 GMT https://community.ee.co.uk/t5/Mobile-Services/Re-Phone-won-t-connect-to-a-network-in-the-USA/m-p/1363406#M39250 Azulitos 2024-02-29T16:23:40Z https://community.ee.co.uk/t5/Mobile-Services/Re-Phone-won-t-connect-to-a-network-in-the-USA/m-p/1363409#M39251 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1142463">@Azulitos</a>&nbsp;:&nbsp;Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?<BR /><BR />If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.&nbsp;</P> Thu, 29 Feb 2024 16:31:12 GMT https://community.ee.co.uk/t5/Mobile-Services/Re-Phone-won-t-connect-to-a-network-in-the-USA/m-p/1363409#M39251 XRaySpeX 2024-02-29T16:31:12Z