topic Re: Not what I expected..... in Mobile Services

Not what I expected.....

SCR11 — Wed, 21 Feb 2024 12:47:27 GMT

Following a "recommendation" from BT at the end of my excellent mobile contract with them I transferred both mobiles to EE.

Porting took ages much longer than quoted, signal is poor, website is terrible, still unsure when new payments will commence - early days but very disappointed.

Re: Not what I expected.....

Mystiqueen — Wed, 21 Feb 2024 12:58:50 GMT

Porting should take 48 hours max. As for signal, that depends on the area.

Re: Not what I expected.....

bristolian — Wed, 21 Feb 2024 14:09:47 GMT

Number porting is usually on a next-working-day basis. BT used EE's mobile network similarly to an MVNO basis, so there should be no difference in the coverage you receive.

What are the coverage issues you're having?

Re: Not what I expected.....

XRaySpeX — Wed, 21 Feb 2024 16:43:00 GMT

@Mystiqueen : Not on Fri. it doesn't!