topic Re: iPhone in Mobile Services

iPhone

Mexroj0229 — Wed, 21 Feb 2024 12:58:22 GMT

Hello, I bought a phone on contract.Can I use this phone in Asia Tajikistan? Thanks)

Re: iPhone

Chris_B — Wed, 21 Feb 2024 14:07:12 GMT

@Mexroj0229 you can, but you need to make sure that you’re enabling to roaming on your account to do this just text RAOM to 150. You also need to purchase add-ons to use data as your allowance will not cover you while there.

Text RO Tajikistan to 150 to see what the costs will be and to see what other adds you can purchase to keep costs down.

Re: iPhone

Leanne_T — Wed, 21 Feb 2024 14:21:32 GMT

Hi @Mexroj0229

Thanks for coming to the community.

Please see our Roaming Costs | Help page for charges and available add-ons.

Before travelling, text ROAMING to 150 to make sure your account is fully set up to use abroad.

Thank you 🙂

Leanne.

Re: iPhone

Mexroj0229 — Wed, 21 Feb 2024 14:55:05 GMT

if I install a national SIM card?

Re: iPhone

Leanne_T — Wed, 21 Feb 2024 15:09:00 GMT

Hi @Mexroj0229

If the phone is unlocked, you can use another network SIM card.

Leanne.

Re: iPhone

XRaySpeX — Wed, 21 Feb 2024 21:23:52 GMT

Yes. Outside the EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/tajikistan.

As you are on contract, remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.