topic Ukraine in Mobile Services

Ukraine

Victorfix — Thu, 15 Feb 2024 07:32:27 GMT

Hi to all. My location is in Ukraine and I'm notes that data not working anymore. I wonder if ee still cover the cost in Ukraine in this Days?

Re: Ukraine

James_B — Thu, 15 Feb 2024 10:42:15 GMT

Welcome to the EE Community, @Victorfix

We stopped free international calls to Ukraine, and free calls, texts and data usage whilst in Ukraine, on 10 January 2024. We made these charges free from February 2022, but are now charging our normal international rates. Please visit Roaming Costs | Help | EE for more information.

Thanks

James

Re: Ukraine

Victorfix — Thu, 15 Feb 2024 12:15:16 GMT

Will it continue further?

Re: Ukraine

James_B — Thu, 15 Feb 2024 12:36:32 GMT

Hi @Victorfix,

Yes, our standard roaming charges would now apply.

James

Re: Ukraine

Victorfix — Fri, 16 Feb 2024 11:00:10 GMT

will ee continue that program with covering charges calls text and data in Ukraine?

Re: Ukraine

Victorfix — Fri, 16 Feb 2024 11:02:21 GMT

will ee continue the program with covering charges calls text and data in Ukraine?

Re: Ukraine

James_B — Fri, 16 Feb 2024 11:25:46 GMT

Hi @Victorfix,

Sorry, this ended on 10 January 2024.

James