topic Moved from BT to EE - now I don't have WiFI calling? in Mobile Services

Moved from BT to EE - now I don't have WiFI calling?

chats27 — Wed, 07 Feb 2024 06:58:19 GMT

Hi, I have recently had to move from BT Mobile to EE. I was told everything would be exactly the same but cheaper and more data? I had to reboot my phone for the EE sim to work but now my phone does not have WiFi capability. On my phones (Samsung Galaxy M31) setting/connections "WiFi Calling" is no longer in the list?

Thanks

Ray

Re: Moved from BT to EE - now I don't have WiFI calling?

chistery — Wed, 07 Feb 2024 07:25:01 GMT

Hi @chats27

Have you checked in the phone app? Open the phone dialler, press more (the three dots), settings, is there a wifi calling option there?

Re: Moved from BT to EE - now I don't have WiFI calling?

chats27 — Wed, 07 Feb 2024 07:29:49 GMT

Outstanding. Now sorted.

Thank you so much.

Ray

Re: Moved from BT to EE - now I don't have WiFI calling?

chistery — Wed, 07 Feb 2024 07:37:20 GMT

You're welcome, glad it's sorted!