topic Re: Re: Unable to make calls in Mobile Services

Re: Unable to make calls

MartDog — Tue, 26 Sep 2023 17:25:04 GMT

I am currently having the exact same problem. Happens everywhere I go, not just in one location. Can’t send texts or use data either.

Leanne_T — Tue, 26 Sep 2023 17:33:42 GMT

Thanks for coming here.

Are you able to try the SIM card in another phone to see if have signal showing and can make calls and send texts?

Leanne.

MartDog — Tue, 26 Sep 2023 18:10:17 GMT

I don’t have a physical SIM card, I’m using an eSIM

James_B — Wed, 27 Sep 2023 06:50:23 GMT

Have you made any recent changes to your account?

Are you in the UK or roaming?

Does you status bar show you're connected to the EE network?

James