https://community.ee.co.uk/t5/Mobile-Services/Re-Can-t-make-or-receive-calls-abroad-USA/m-p/1352568#M38114 <P>IM having exactly the same problem , Paid £25 pass for USA, and cant make or receive calls, EE is a load of crap&nbsp;</P> Sun, 28 Jan 2024 19:53:07 GMT GEORGEDALLEN 2024-01-28T19:53:07Z https://community.ee.co.uk/t5/Mobile-Services/Re-Can-t-make-or-receive-calls-abroad-USA/m-p/1352568#M38114 <P>IM having exactly the same problem , Paid £25 pass for USA, and cant make or receive calls, EE is a load of crap&nbsp;</P> Sun, 28 Jan 2024 19:53:07 GMT https://community.ee.co.uk/t5/Mobile-Services/Re-Can-t-make-or-receive-calls-abroad-USA/m-p/1352568#M38114 GEORGEDALLEN 2024-01-28T19:53:07Z https://community.ee.co.uk/t5/Mobile-Services/Re-Can-t-make-or-receive-calls-abroad-USA/m-p/1352577#M38115 <P>The post you added to was over 2 years old, so it's been moved to a new one. First question, does your phone show a connection to any US networks? You've not said.</P> <P>Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts &amp; mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.<BR /><BR />On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK. Did you do this?<BR /><BR />If you now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 0798586 using a web-calling app such as Skype over WiFi.</P> Sun, 28 Jan 2024 20:24:45 GMT https://community.ee.co.uk/t5/Mobile-Services/Re-Can-t-make-or-receive-calls-abroad-USA/m-p/1352577#M38115 bristolian 2024-01-28T20:24:45Z