topic Re: Voicemail in Mobile Services

Re: Voicemail

Shaun112 — Thu, 18 Jan 2024 10:51:13 GMT

This never works for me

Re: Re: Voicemail

Katie_B — Thu, 18 Jan 2024 10:55:09 GMT

Hi @Shaun112.

I'm sorry to hear this.

Do you receive an error message when you text VM ON to 150?

Katie

Re: Re: Voicemail

Shaun112 — Thu, 18 Jan 2024 11:02:00 GMT

Hello,
Yes I always get an error message, I also never get anywhere with calls to
150
It tells me it will send information but never does.
It’s a circular mess

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Re: Re: Voicemail

bristolian — Thu, 18 Jan 2024 11:12:49 GMT

@Shaun112 wrote:
Hello,
Yes I always get an error message

What is the error message?

@Shaun112 wrote:
I also never get anywhere with calls to 150
It tells me it will send information but never does.

Sounds like you're getting lost in the "we must text you" options - ignore those and use the options to speak to an agent instead.