topic Re: I paid for Hotspot in Mobile Services

I paid for Hotspot

Auds86 — Tue, 09 Jan 2024 13:59:50 GMT

The payments have been taken but it says there is no credit. when I tried to pay for Hut spot it says the session has expired and the payment was not successful

Re: I paid for Hotspot

Katie_B — Tue, 09 Jan 2024 16:19:24 GMT

Hi @Auds86.

Does the payment show as pending with your bank or has this been taken?

Katie

Re: I paid for Hotspot

Auds86 — Wed, 10 Jan 2024 10:34:55 GMT

Yes it does I thought it would go through or return by now but not yet

Re: I paid for Hotspot

Katie_B — Wed, 10 Jan 2024 10:51:24 GMT

Thanks for getting back to me @Auds86.

I'd recommend allowing 24 hours. If your payment is still not back then please contact your bank.

Katie