https://community.ee.co.uk/t5/Mobile-Services/Mobile-data-is-not-working/m-p/1345871#M37473 <P>my mobile data is not working since i purchased EE sim card.. Calls and text mesages are working fine.. I have tried various methods but in vain... My device is vio s1.. Kindly suggest how can i sort this out</P><P>I have tried</P><P>Changing apn setting</P><P>Reseting mobile&nbsp; networks</P><P>Airplane mode</P><P>Restarting my device but still it doesnt work&nbsp;</P><P>&nbsp;</P> Wed, 10 Jan 2024 09:17:46 GMT Usman7674 2024-01-10T09:17:46Z https://community.ee.co.uk/t5/Mobile-Services/Mobile-data-is-not-working/m-p/1345871#M37473 <P>my mobile data is not working since i purchased EE sim card.. Calls and text mesages are working fine.. I have tried various methods but in vain... My device is vio s1.. Kindly suggest how can i sort this out</P><P>I have tried</P><P>Changing apn setting</P><P>Reseting mobile&nbsp; networks</P><P>Airplane mode</P><P>Restarting my device but still it doesnt work&nbsp;</P><P>&nbsp;</P> Wed, 10 Jan 2024 09:17:46 GMT https://community.ee.co.uk/t5/Mobile-Services/Mobile-data-is-not-working/m-p/1345871#M37473 Usman7674 2024-01-10T09:17:46Z https://community.ee.co.uk/t5/Mobile-Services/Mobile-data-is-not-working/m-p/1345884#M37474 <P>Is it a PAYG SIM or you have purchased, or a pay-monthly contract? Can you text BALANCE or AL to 150 and report back the reply?</P> <P>PAYG users need to have an active pack in order to use mobile data.</P> Wed, 10 Jan 2024 10:13:44 GMT https://community.ee.co.uk/t5/Mobile-Services/Mobile-data-is-not-working/m-p/1345884#M37474 bristolian 2024-01-10T10:13:44Z