https://community.ee.co.uk/t5/Mobile-Services/Using-phone-abroad/m-p/1345538#M37425 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="pan20355_0-1704798064904.png" style="width: 400px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/29539iDA08E5292E82A638/image-size/medium?v=v2&amp;px=400" role="button" title="pan20355_0-1704798064904.png" alt="pan20355_0-1704798064904.png" /></span>Hi</P><P>Hi&nbsp;</P><P>we are charging me for using my phone in Mexico?</P><P>I think yet again they are trying to steal money off their customers&nbsp;</P><P>any views from you all ?</P> Tue, 09 Jan 2024 11:03:45 GMT pan20355 2024-01-09T11:03:45Z https://community.ee.co.uk/t5/Mobile-Services/Using-phone-abroad/m-p/1345538#M37425 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="pan20355_0-1704798064904.png" style="width: 400px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/29539iDA08E5292E82A638/image-size/medium?v=v2&amp;px=400" role="button" title="pan20355_0-1704798064904.png" alt="pan20355_0-1704798064904.png" /></span>Hi</P><P>Hi&nbsp;</P><P>we are charging me for using my phone in Mexico?</P><P>I think yet again they are trying to steal money off their customers&nbsp;</P><P>any views from you all ?</P> Tue, 09 Jan 2024 11:03:45 GMT https://community.ee.co.uk/t5/Mobile-Services/Using-phone-abroad/m-p/1345538#M37425 pan20355 2024-01-09T11:03:45Z https://community.ee.co.uk/t5/Mobile-Services/Using-phone-abroad/m-p/1345587#M37426 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4222948">@pan20355</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Could you explain a bit more about what's happening please? We'll do our best to help.</P> <P>Chris</P> Tue, 09 Jan 2024 13:17:52 GMT https://community.ee.co.uk/t5/Mobile-Services/Using-phone-abroad/m-p/1345587#M37426 Christopher_G 2024-01-09T13:17:52Z https://community.ee.co.uk/t5/Mobile-Services/Using-phone-abroad/m-p/1345716#M37444 <P>As it is not in EU, if you are on contract, you&nbsp;may use your usual UK allowances there with up to 50 GB data per billing month if you have more, when you buy for £25 / month or have already as a Smart Benefit the Roam Abroad Pass or you have an EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in <A href="https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/mexico" target="_blank">https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/mexico</A>.</P> Tue, 09 Jan 2024 19:21:59 GMT https://community.ee.co.uk/t5/Mobile-Services/Using-phone-abroad/m-p/1345716#M37444 XRaySpeX 2024-01-09T19:21:59Z