topic Re: Watch 6 classic keeps popping EE plan set up on my phone every few hours.. in Mobile Services

Watch 6 classic keeps popping EE plan set up on my phone every few hours..

carguy143 — Sun, 07 Jan 2024 01:42:52 GMT

Hi. Not sure where best to post this but I bought an S23 Ultra and Watch 6 Classic (LTE) on 27th December. After installing all updates I set up the watch and mobile plan which is working just fine. I can send and receive texts and make calls on my watch without issue using the mobile network. For some reason though, I keep getting the above notification every few hours.

EE support via X have confirmed everything appears to be correctly set up on EE's side.

Anyone else getting the same?

Re: Watch 6 classic keeps popping EE plan set up on my phone every few hours..

James_B — Sun, 07 Jan 2024 10:11:20 GMT

Hi @carguy143,

As this notification is pushed to your Watch from the Galaxy Wearable app, Samsung may be best placed to trouble shoot this for you.

Have you reached out to their support team?

James

Re: Watch 6 classic keeps popping EE plan set up on my phone every few hours..

carguy143 — Sun, 07 Jan 2024 12:47:55 GMT

Yeah. I've reached out to Samsung directly via the Members app and await
their reply. It seems others on Reddit have this issue but the only mention
I've seen refer to EE so figured I'd kill two birds with one stone.

Re: Watch 6 classic keeps popping EE plan set up on my phone every few hours..

James_B — Sun, 07 Jan 2024 12:54:22 GMT

Hopefully they'll get back to you with a solution soon, @carguy143 🙂

James