topic Re: Sms not working in Mobile Services

Sms not working

Roland84 — Sat, 06 Jan 2024 19:13:47 GMT

Hello my name is Roland im ouside uk at the moment and my sms card is not working can someone help me fix it

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Re: Sms not working

bristolian — Sat, 06 Jan 2024 18:33:18 GMT

Does your phone show a connection to any local networks in your host country?

Are you on PAYG or pay-monthly?

Re: Sms not working

XRaySpeX — Sat, 06 Jan 2024 18:42:45 GMT

Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.