topic Re: Re: Blocking numbers and diversion to voicemail in Mobile Services

Re: Blocking numbers and diversion to voicemail

Saz18 — Sat, 06 Jan 2024 10:37:44 GMT

Well, I constantly get harrassed, and stalked, by two people living in the same building as me. They're both in a relationship with each other. They are just like them murder couples, who stalk their victim, just before murdering the victim. It's very worrying. I've now deleted both of their numbers from my phone, but I doubt it's going to be enough to stop it. I don't feel safe living in the same building as them. One of their names begins with an A. The other stalker's name begins with C. I've told support staff, but they don't have the resources to put a stop to it. 🤔

Re: Re: Blocking numbers and diversion to voicemail

Saz18 — Sat, 06 Jan 2024 10:41:01 GMT

How do I change my phone number, but keep the same phone?

Re: Re: Blocking numbers and diversion to voicemail

bristolian — Sat, 06 Jan 2024 10:50:31 GMT

Stalking should be reported to the Police on either 101, or 999 if the situation warrants.

EE CS can change your number by contacting them on 150.

Re: Re: Blocking numbers and diversion to voicemail

Schockwave — Sat, 06 Jan 2024 14:05:41 GMT

@Saz18 , you should block their numbers on your phone, not just delete them, as this will not stop them contacting you and harassing you, and as @bristolian has written, report them too.

Re: Re: Blocking numbers and diversion to voicemail

James_B — Sun, 07 Jan 2024 15:51:05 GMT

Hi @Saz18,

That's great advice from @bristolian. I wouldn't delay in contacting the police on 999 if you feel at risk.

To change your number, please contact our Customer Care Team on 150 and they'll be happy to help.

If you have any further questions, don't hesitate to drop me a private message by tapping on my avatar.

James