topic Re: South Africa roaming in Mobile Services

South Africa roaming

JGarvey — Sat, 30 Dec 2023 15:26:46 GMT

I am in South Africa for the next six weeks. I did not text 150 before I came from England. So I have no mobile connection since arriving. How do I enable my phone to roam in South Africa? I am not able to call any of the headlines obviously

Re: South Africa roaming

XRaySpeX — Sat, 30 Dec 2023 15:33:52 GMT

@JGarvey : Try calling CS on the Freephone no. in my sig. on Skype over WiFi to enable roaming. It should be free.

Re: South Africa roaming

bristolian — Sat, 30 Dec 2023 20:39:16 GMT

Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.

On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK

If you now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 0798586 using a web-calling app such as Skype over WiFi.

Re: South Africa roaming

JGarvey — Sun, 31 Dec 2023 06:39:22 GMT

Many thanks