topic not receiving text Confirmation code in Mobile Services

not receiving text Confirmation code

nav2222 — Wed, 20 Dec 2023 13:24:16 GMT

when i am trying to login somewhere and i normally receive confirmation text to login i have not received any at all and if i do it 30/40 min later even tho normally its instant. i tried with wifi and data and different web browsers nothing. cuz normally its fine but idk why

Re: not receiving text Confirmation code

Leanne_T — Wed, 20 Dec 2023 15:51:20 GMT

Hi @nav2222

Thanks for coming here.

Have you received OTP codes to your EE SIM previously?

Have you tried restarting your device?

Leanne 🙂

Re: not receiving text Confirmation code

bristolian — Wed, 20 Dec 2023 16:00:11 GMT

Can you receive other text messages OK?