topic Re: Re: Not receiving text messages from UK whilst abroad. in Mobile Services

Re: Not receiving text messages from UK whilst abroad.

Em1233 — Sat, 16 Dec 2023 09:00:32 GMT

Hello

I seem to be having a similar issue. I have been abroad for a few months and while I had been receiving incoming texts from the UK, this has stopped now. When I texted NUMBER to 150 though I did get a reply.

Re: Re: Not receiving text messages from UK whilst abroad.

Christopher_G — Sat, 16 Dec 2023 10:57:10 GMT

Hi @Em1233

Welcome to the community.

Whereabouts are you? Could you try manually connecting to another available network please?

Chris

Re: Re: Not receiving text messages from UK whilst abroad.

Em1233 — Sat, 16 Dec 2023 11:03:29 GMT

Thanks - I’m in Japan. When you say manually connect to another network,
not sure what you mean?

Re: Re: Not receiving text messages from UK whilst abroad.

Chris_B — Sat, 16 Dec 2023 11:26:30 GMT

@Em1233 Try doing a manual network search on your device then pick a different network.

Re: Re: Not receiving text messages from UK whilst abroad.

Em1233 — Sat, 16 Dec 2023 11:39:29 GMT

Thanks Chris, that worked!

Re: Re: Not receiving text messages from UK whilst abroad.

Christopher_G — Sat, 16 Dec 2023 11:42:39 GMT

Lovely stuff, @Em1233

Enjoy the rest of your trip. 🙂

Chris

Re: Re: Not receiving text messages from UK whilst abroad.

bristolian — Sat, 16 Dec 2023 11:47:53 GMT

Are you on PAYG or pay-monthly?

If you text your own number, do you receive it?