topic Re: Where can I obtain call logs from last year? in Mobile Services

Where can I obtain call logs from last year?

Mummamel79 — Fri, 15 Dec 2023 20:44:28 GMT

I need to get copies of my call logs from April to August last year, is this possible?

Re: Where can I obtain call logs from last year?

XRaySpeX — Fri, 15 Dec 2023 21:09:51 GMT

Only from your phone's Call Logs unless you bought Itemised Billing over that period.

Re: Where can I obtain call logs from last year?

Mummamel79 — Fri, 15 Dec 2023 21:35:29 GMT

Hey thanks for the reply. I unfortunately don’t pay for itemised bills.
As far as I can see iPhones don’t keep call logs that far back.
I really need to see the call logs to support a court case so do you know if there’s a way to get them?

Kind Regards

Melanie

Re: Where can I obtain call logs from last year?

XRaySpeX — Fri, 15 Dec 2023 21:38:20 GMT

Perhaps the Police or your solicitor may have means of requesting them from EE.

Re: Where can I obtain call logs from last year?

Chris_B — Fri, 15 Dec 2023 22:57:05 GMT

@Mummamel79 your iPhone only show the last 100 calls made out of the last 1000 so if you delete some you’ll start to see more of that last 1000 but only 100 at a time.