topic Re: Lost phone in Mobile Services

Lost phone

Phil189 — Sun, 10 Dec 2023 08:55:19 GMT

I’ve lost my phone. I can’t call to cancel it as I have lost my phone. Can I cancel it on line?

Chris_B — Sun, 10 Dec 2023 09:14:39 GMT

@Phil189 No you need to call from a different device. Please read THIS

okit — Tue, 16 Jan 2024 16:56:13 GMT

Thank you for that reply. It is no help at all. I have not got a phone. I do not have access to another right now. this is very annoying.

Leanne_T — Tue, 16 Jan 2024 17:15:59 GMT

I am sorry to report the device as lost to us, you would need to call us from another phone or calling app such as skype.

Please see our Lost or Stolen Mobile Phone? Help page for full details.

Leanne.