topic Re: Calls in Mobile Services

Calls

Suziralph — Wed, 06 Dec 2023 10:59:38 GMT

The last two days I have had calls from mobiles which I have not answered as I’m on do not disturb, when I call them back they tell me they havnt called, though I have the call logged on my phone..

I have also previously blocked one of the numbers but it still came through..

Re: Calls

Christopher_G — Wed, 06 Dec 2023 13:21:40 GMT

Hi @Suziralph

Welcome to the community.

It sounds like the users of those numbers may have been victims of call spoofing. It's where someone masks their caller ID with someone else's number. Was it the exact same number that is showing in your block list?

Call spoofing - The EE Community

Chris

Re: Calls

Suziralph — Wed, 06 Dec 2023 15:21:54 GMT

Hi Chris, the call I had yesterday I had previously blocked but it still showed as a missed call on my phone,.

I called the number and she said she hadn’t called me, same with the number today.

I am also in the registered in the telephone preference service but still having spam calls..

so as you say, victims of spoofing by the sound of it.