topic Re: Can't send text message - Error 0 in Mobile Services

Can't send text message - Error 0

BlueFish — Mon, 21 Jun 2021 10:22:49 GMT

I've been using Messages and sending and receiving texts fine, until today. Now when I try to send one I get the error message: Can't send message with EE - error 0.

I can't change the SMSC as that option is greyed out on my phone.

Is there another way I can change the SMSC, please?

Re: Can't send text message - Error 0

bristolian — Mon, 21 Jun 2021 10:40:36 GMT

Hi @BlueFish

Are you able to view the number that's saved within the SMSC menu - if so, what is it?

Re: Can't send text message - Error 0

BlueFish — Mon, 21 Jun 2021 10:47:25 GMT

Thanks for your reply.

It's showing the number: 07958 879879 under SMSC number.

Re: Can't send text message - Error 0

bristolian — Mon, 21 Jun 2021 10:53:00 GMT

That's the correct number.

Have you tried restarting your phone? And do you have signal bars showing, enabling you to make & receive calls?

Re: Can't send text message - Error 0

BlueFish — Mon, 21 Jun 2021 12:22:25 GMT

Yes, I've re-started my phone. Switched it off and then left it switched
off for 30 minutes and re-started it.

I've three bars showing and I've no problems making or receiving calls.

I've tried sending a text again, and it still is showing the same error.

Re: Can't send text message - Error 0

BlueFish — Mon, 21 Jun 2021 13:42:54 GMT

It's working again now, thank you for your help.

Re: Can't send text message - Error 0

Toastrackman — Sat, 06 Nov 2021 00:39:32 GMT

For the last week now, i have been unable to send text messages from my Sg21 ultra.

I can receive them fine but not send them and when it does allow the message to go through, the recipients are telling me they never received the message at their end.

I now keep getting an an annoying message stating Error 0.

The SMSC number is greyed out in the message app settings and can't be changed, but i can see it's +447958879879

Which i believe is correct.

I've switch the phone off and on again, and cleared the app cache, all to no avail.

It's extremely annoying as i pay a lot of money each month for my contract with EE but can't get a satisfactory service.

Absolutely furious 🤬👎

Re: Can't send text message - Error 0

Christopher_G — Sat, 06 Nov 2021 08:41:22 GMT

Hi @Toastrackman

Could you try sending a text to your own number please? Would be interesting to see if it goes through and is received.

Thanks

Chris

Re: Can't send text message - Error 0

Russ30 — Wed, 10 Nov 2021 08:41:39 GMT

Not sure will help in your case, however I just had one person I couldn't text. I tried EE tech support however, although very helpful, they couldn't come up with a fix. Eventually found a post where someone solved the issue by deleting the person out of their contacts and re-added them back. Unbelievably it worked for me too, however I have no idea why!

Re: Can't send text message - Error 0

DoSho — Fri, 19 Nov 2021 19:34:13 GMT

This happened to me today. I discovered that after listening to the voicemail of a number not yet saved to my contacts, I inadvertently saved the voicemail number as this contacts number. I got this error when trying to text them as I was trying to text the voicemail number. Correcting that fixed the problem.

Re: Can't send text message - Error 0

Lukesb1 — Tue, 15 Feb 2022 12:22:46 GMT

I had this problem , I found by changing the messenger app and set new app as default cured the problem

Re: Can't send text message - Error 0

Leanne_T — Tue, 15 Feb 2022 12:44:17 GMT

Thanks for sharing @Lukesb1

Leanne 🙂

Re: Can't send text message - Error 0

Katylouise7 — Wed, 23 Feb 2022 14:03:56 GMT

I am having the same issue, but only when I text certain numbers. Some are fine.

Re: Can't send text message - Error 0

Katie_B — Wed, 23 Feb 2022 15:17:37 GMT

Hello @Katylouise1.

Thanks for coming back to the community.

What phone are you using?

Can you receive texts from the numbers effected?

Have you tried the above recommendations?

Katie 🙂

Re: Can't send text message - Error 0

philehutchinson — Mon, 07 Mar 2022 18:54:18 GMT

I am having the same issue.

I have the S22 Ulta, and it appears that i can send messages apart from premium rate or chargeable no's. Like send a text to 81215 and i get the error all the time?

I am using google messages.

Thanks

Phil

Re: Can't send text message - Error 0

Russ30 — Mon, 07 Mar 2022 19:22:33 GMT

A fix I have found, which sounds a bit ridiculous, is to delete the mobile number in the person's contact, and then add it back in under the same contact.

Hope same fix works for you.

Cheers

Russ

Re: Can't send text message - Error 0

Hughesie27 — Mon, 14 Mar 2022 12:11:03 GMT

I'm now having this problem. I tried to enter a radio competition (so a premium number) however I get this code error. I can send to normal numbers fine however.

Re: Can't send text message - Error 0

Katie_B — Mon, 14 Mar 2022 12:15:40 GMT

Hi @Hughesie27.

Thanks for coming to the community.

Does this happen with other premium numbers?

If yes, are you aware if you have a spend cap on your account?

Speak soon,

Katie 🙂

Re: Can't send text message - Error 0

Hughesie27 — Mon, 14 Mar 2022 12:21:57 GMT

Hi, thanks for the quick reply. I'm not sure about other premium numbers but I've never had an issue entering this competition before. And I've not changed anything on my account recently with regards to caps.

Re: Can't send text message - Error 0

Katie_B — Mon, 14 Mar 2022 12:25:12 GMT

Please could you confirm what phone you are using @Hughesie27?

Katie 🙂