topic Phone in Mobile Services

Phone

Alexhp — Thu, 23 Nov 2023 12:01:56 GMT

Hi, I recently lost my phone and got it blocked. I have since located this lost phone and would like to know how it would be possible to have this unlocked to make it active again.

Re: Phone

Schockwave — Thu, 23 Nov 2023 13:23:47 GMT

Hello @Alexhp ,

Welcome to the community,

You can contact EE customer service to get this unblocked. You can also ring them for free using Skype, for instance, or on any other phone:

08000798586

Re: Phone

Chris_B — Thu, 23 Nov 2023 14:05:59 GMT

@Alexhp If you claimed on an insurance policy for a replacement device then the lost device can not have its blacklisted removed.