https://community.ee.co.uk/t5/Mobile-Services/Wifi-help/m-p/1328943#M35718 <P>WiFi is just a connection between a mobile device and broadband router, this has nothing to do with roaming.</P> <P>If your son has taken a pay-monthly phone abroad without activating roaming, this will prevent connections to foreign networks and result in a lack of coverage. That causes an inability to use functions that rely on network service - calls, texts &amp; mobile data.</P> <P>The account holder will need to contact EE CS and request roaming is enabled. If your son is the account holder, he will need to call using an alternative means - perhaps using a web-calling app such as Skype over a WiFi connection. If you are the account holder, you may do so by calling 150 from an EE phone, or 0800 0798586 from any other phone.</P> Sun, 19 Nov 2023 22:24:00 GMT bristolian 2023-11-19T22:24:00Z https://community.ee.co.uk/t5/Mobile-Services/Wifi-help/m-p/1328932#M35717 <P>My son has not activated his roaming by txting 150 and has no data and can't make calls any way he can sort this out&nbsp;</P> Sun, 19 Nov 2023 21:11:09 GMT https://community.ee.co.uk/t5/Mobile-Services/Wifi-help/m-p/1328932#M35717 Onestop 2023-11-19T21:11:09Z https://community.ee.co.uk/t5/Mobile-Services/Wifi-help/m-p/1328943#M35718 <P>WiFi is just a connection between a mobile device and broadband router, this has nothing to do with roaming.</P> <P>If your son has taken a pay-monthly phone abroad without activating roaming, this will prevent connections to foreign networks and result in a lack of coverage. That causes an inability to use functions that rely on network service - calls, texts &amp; mobile data.</P> <P>The account holder will need to contact EE CS and request roaming is enabled. If your son is the account holder, he will need to call using an alternative means - perhaps using a web-calling app such as Skype over a WiFi connection. If you are the account holder, you may do so by calling 150 from an EE phone, or 0800 0798586 from any other phone.</P> Sun, 19 Nov 2023 22:24:00 GMT https://community.ee.co.uk/t5/Mobile-Services/Wifi-help/m-p/1328943#M35718 bristolian 2023-11-19T22:24:00Z https://community.ee.co.uk/t5/Mobile-Services/Wifi-help/m-p/1328962#M35719 <P>WiFi use doesn't require roaming. It has nowt to do with EE or its mobile network.</P> Sun, 19 Nov 2023 23:56:12 GMT https://community.ee.co.uk/t5/Mobile-Services/Wifi-help/m-p/1328962#M35719 XRaySpeX 2023-11-19T23:56:12Z