topic Re: South Africa in Mobile Services

South Africa

AndrewAsquith — Fri, 17 Nov 2023 14:58:23 GMT

My wife & I are visiting South Africa in January for 3 weeks. We both have mobiles with EE. Please can you advise what is the best WiFi package to choose.

Re: South Africa

bristolian — Fri, 17 Nov 2023 15:12:52 GMT

WiFi is a wireless connection between a mobile device & broadband router - it has nothing to with EE's mobile network or roaming services.

EE provide roaming services allowing your phone to work on South African mobile networks - you can view costs at https://ee.co.uk/help/mobile/roaming/roaming-costs

Regardless of any billing add-ons you choose, remember to activate international roaming by texting ROAMING to 150 before leaving the UK. This will allow your phone to use foreign networks.

Re: South Africa

XRaySpeX — Fri, 17 Nov 2023 15:50:42 GMT

You don't want a WiFi package. You need a mobile roaming facility & the ability to use it.

As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/southafrica.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.

If you are on PAYG, make sure you have used your PAYG SIM to make a call or text before leaving the UK.

Re: South Africa

Mustrum — Fri, 17 Nov 2023 17:21:30 GMT

@AndrewAsquith if you are intending to make a number of calls or want to use data, you may be better off getting a local sim card or two. Many phones are able to use two sim cards, or one real one and a e-sim. Or if you have a spare phone, use that and set it up as a Hotspot and connect yours and your wife's to the hotspot, making sure you switch off roaming on your phones, to avoid roaming charges.

HTH