topic Re: Re: Blocking a caller in Mobile Services

Re: Blocking a caller

maryspears1993 — Mon, 13 Nov 2023 13:40:20 GMT

Where about on the EE app can i block a number for the ******** number

Mod edit: [please don't post personal information on the community].

Re: Re: Blocking a caller

maryspears1993 — Mon, 13 Nov 2023 13:06:05 GMT

Yes

Re: Re: Blocking a caller

maryspears1993 — Mon, 13 Nov 2023 13:06:37 GMT

Ive not got an iphone it is a Samsung

Re: Re: Blocking a caller

Katie_B — Mon, 13 Nov 2023 13:41:14 GMT

Hi @maryspears1993.

For android please follow these steps:

Open the Contacts app.
Find the contact you want to block.
Tap on the contact.
Hit More.
Select Block contact.
Confirm by tapping Block.

Thanks,

Katie

Re: Re: Blocking a caller

XRaySpeX — Tue, 14 Nov 2023 01:21:58 GMT

@maryspears1993 : It's not a feature of the app, but of your own phone, as directed by @Katie_B .

Re: Re: Blocking a caller

Seppo — Fri, 16 Feb 2024 11:31:52 GMT

Hi,

I have blocked a number but that number is now calling me No Caller ID number. In other words they are using NoCallerID feature. What can I do to block them from calling me?

Thanks

Re: Re: Blocking a caller

XRaySpeX — Fri, 16 Feb 2024 11:32:58 GMT

@Seppo : Nowt!

Re: Re: Blocking a caller

Leanne_T — Fri, 16 Feb 2024 13:07:43 GMT

Hi @Seppo

I am sorry I don't believe there is a way to stop no caller ID calls. If you are receiving numerous calls and would like to change the number please give us a call on 150.

Leanne 🙂