topic Re: Can Someone from EE call me please?? in Mobile Services

Can Someone from EE call me please??

Themacstaruk — Thu, 09 Nov 2023 17:22:34 GMT

Hi,

I have no outbound calls - I can’t even call 150. And I don’t have a second phone to use.

Currently the App is “down” so I have no access to the live chat function.

Therefore I need someone to call me urgently - luckily inbound calls seem to be working - to get this problem fixed ASAP.

Thanks.

Re: Can Someone from EE call me please??

bristolian — Thu, 09 Nov 2023 17:33:23 GMT

There is no access to individual customer accounts on this forum, the responses you'll receive are replies such as this.

What happens when you try making a call? Are you on PAYG or pay-monthly? Can you send or receive text messages?

Re: Can Someone from EE call me please??

Northerner — Thu, 09 Nov 2023 17:52:54 GMT

Hi @Themacstaruk

Use Skype and call over data/wifi with the number in my signature.

Thanks

Re: Can Someone from EE call me please??

Themacstaruk — Thu, 09 Nov 2023 18:32:16 GMT

Thanks so much - I’ll try that number now on Skype. 😁😁😁

Re: Can Someone from EE call me please??

Themacstaruk — Thu, 09 Nov 2023 18:35:07 GMT

Just upgraded my phone - bought handset directly from Apple, but always had an EE SIM - Sim only contract. Transferred SIM over and now when I press call, it just says call ended straight away. It doesn’t even attempt to dial through. However I can text to numbers and incoming calls are fine. It’s really bizarre.