topic Re: Roaming in Mobile Services

Roaming

Ethan1232 — Mon, 06 Nov 2023 06:51:26 GMT

Going to prauge with monthly contract phone will I be charged for using Internet services while there or is EU free of charge?

Re: Roaming

Katie_B — Mon, 06 Nov 2023 07:41:09 GMT

Hi @Ethan1232.

Welcome to the community.

Roaming is chargeable for both pay as you go and pay monthly customers.

You can find more information for roaming in the Czech Republic HERE.

Please ensure you also activate roaming before leaving the UK by texting ROAMING to 150.

Katie

Re: Roaming

BiG_BluE — Mon, 06 Nov 2023 23:55:45 GMT

It depends when did you start your contact. If it was in 2021 then not. If your contract started after 2021 then yes. The charge to use internet in EU is now £2.29/day or £25/month. The best you can do is to purchase from O2 shop in the centre of Prague an "O2 Tourist Sim card"

Re: Roaming

XRaySpeX — Tue, 07 Nov 2023 09:18:03 GMT

@Ethan1232 : You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2.29 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £25 / month.