topic Re: Sms in Mobile Services

Sms

Jessneeds10 — Fri, 13 Oct 2023 12:07:22 GMT

Instagram are trying to send me a confirmation code but it isn’t coming through via sms. I need to see if EE have blocked this? Or why I can’t receive their sms with the code?

Re: Sms

Leanne_T — Fri, 13 Oct 2023 13:54:30 GMT

Hi @Jessneeds10

Thanks for coming to the community.

Have you recently joined EE or changed your number?

Can you receive texts from other companies?

Leanne 🙂

Re: Sms

Paigesenior — Sun, 05 Nov 2023 17:48:35 GMT

Hi,

did you ever get a resolution to this? I have the same issue. Didn’t have this problem before!

Re: Sms

James_B — Mon, 06 Nov 2023 07:46:33 GMT

Hi @Paigesenior,

Welcome to the EE Community. 🙂

Are you only having problems receiving texts from one particular sender?

James