topic Re: Re: Roaming in Mobile Services

Re: Roaming

Alexk1109 — Mon, 30 Oct 2023 22:12:21 GMT

Same here. I visited Greece 3 days ago, bought the roaming add on for 7 days, I’m still in Greece and data suddenly stopped working this afternoon.

I called 150 and they said that everything looked ok with my account so they forwarded me to the technical team. I was left waiting 50 minutes so I had to hung up. I will call them back tomorrow.

I’ve got an iPhone 8 Plus. Calls and texts are working fine it’s just data that doesn’t seem to be working. I even get the 4G icon at the top but no data is coming through.

Could someone help me as well?

Re: Re: Roaming

bristolian — Mon, 30 Oct 2023 22:17:52 GMT

Try manually connecting to alternative Greek networks - are the symptoms the same on each?

Re: Re: Roaming

Alexk1109 — Mon, 30 Oct 2023 22:23:15 GMT

Thanks for responding. Yes, I have just tried. Still no data.

Re: Re: Roaming

Alexk1109 — Tue, 31 Oct 2023 16:26:35 GMT

Quick update, the data became available a couple of hours after my last post here. I’m still unsure what caused this issue and how it was resolved. Anyway, it works now, so I won’t post anything new here for the time being.

Many thanks for your time @bristolian.

Re: Re: Roaming

Leanne_T — Tue, 31 Oct 2023 16:27:45 GMT

Thanks for coming back and letting us know @Alexk1109

Come back to the community anytime 🙂

Leanne.