topic Re: Re: You have dialled an incorrect number - but it is correct! in Mobile Services

Re: You have dialled an incorrect number - but it is correct!

Ocst5 — Mon, 30 Oct 2023 09:27:21 GMT

I m also facing the same problem I cannot contact my manager. I have also call 322 on last Friday they said issue will take 48 hours to fix . But still not fixed

Re: Re: You have dialled an incorrect number - but it is correct!

bristolian — Mon, 30 Oct 2023 09:36:30 GMT

Who is it that you called on 322? EE voicemail is 222, CS is 150

What is the issue that you're having?

Re: Re: You have dialled an incorrect number - but it is correct!

Ocst5 — Mon, 30 Oct 2023 09:53:55 GMT

When a correct number it says u have dialled incorrect number. I called
Lyca help desk on 322. They asked me the number dialled and so on. And
finally they said the issue wibe fixed in 48 hours but still not fixed

Re: Re: You have dialled an incorrect number - but it is correct!

Leanne_T — Mon, 30 Oct 2023 12:44:22 GMT

Hi @Ocst5

Do you have an EE SIM or Lycamobile SIM?

Leanne.

Re: Re: You have dialled an incorrect number - but it is correct!

XRaySpeX — Mon, 30 Oct 2023 12:44:23 GMT

@Ocst5 : You need to be discussing this with Lyca, not EE.

Re: Re: You have dialled an incorrect number - but it is correct!

Ocst5 — Mon, 30 Oct 2023 13:22:22 GMT

I have Lyca sim

Re: Re: You have dialled an incorrect number - but it is correct!

XRaySpeX — Mon, 30 Oct 2023 13:25:11 GMT

Then Lyca is your provider. Why are you talking to EE about it?

Re: Re: You have dialled an incorrect number - but it is correct!

Ocst5 — Mon, 30 Oct 2023 13:30:22 GMT

Sorry I did not knew about that