topic Re: Date outside UK - Mexico in Mobile Services

Date outside UK - Mexico

Erika06 — Thu, 26 Oct 2023 07:54:02 GMT

Hi, good morning

is there any package that allows to use data in Mexico ?

Re: Date outside UK - Mexico

Leanne_T — Thu, 26 Oct 2023 10:20:02 GMT

Hi @Erika06

Thanks for coming to the community.

Please see our Roaming Costs | Help | EE for available add-ons and charges.

If you have a pay monthly account, please text ROAMING to 150 before travelling to make sure the account is set up for roaming.

Leanne.

Re: Date outside UK - Mexico

XRaySpeX — Thu, 26 Oct 2023 11:14:18 GMT

As it is not in EU, if you are on contract, you may use your usual UK allowances there with up to 50 GB data per billing month if you have more, when you buy for £25 / month or have already as a Smart Benefit the Roam Abroad Pass or you have an EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/mexico.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

If you are on PAYG, make sure you have used your PAYG SIM to make a call or text before leaving the UK.