topic Re: Network in Mobile Services

Network

Fonzi2k22 — Sat, 18 Mar 2023 03:03:02 GMT

Trying to set up EE sim in Jersey as will be meeting it for the my holidays. I’ve managed to top up and get signal services but not being able to get any ability using the mobile services

Re: Network

Leanne_T — Sat, 18 Mar 2023 07:47:47 GMT

Hi there @Fonzi2k22

Thanks for coming here.

New pay as you go accounts need to be used on the EE network in the UK before they can connect to a roaming network.

Did you make a call or send a text whilst in the UK?

Speak soon.

Leanne 🙂

Re: Network

Fonzi2k22 — Sun, 19 Mar 2023 16:31:40 GMT

I haven't been to the UK yet. Going next week but just trying to set it up and make sure it works beforehand

Re: Network

XRaySpeX — Sun, 19 Mar 2023 18:48:51 GMT

EE PAYG SIMs need 1st activating on EE's home UK network before they can be used abroad. If you didn't use that PAYG SIM for making calls or texts in UK, you can't now use it until you come to UK.

Re: Network

IrshadKhan — Thu, 19 Oct 2023 15:15:06 GMT

I cannot call to any one there is problem what I do

Re: Network

Katie_B — Thu, 19 Oct 2023 15:20:26 GMT

Hello @IrshadKhan.

Welcome to the community.

Are you able to send texts OK?

Katie