https://community.ee.co.uk/t5/Mobile-Services/New-hand-set/m-p/1313069#M33882 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4088151">@19622</a></SPAN>.&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>Is your new handset a new contract with EE or an upgrade?</P> <P>Katie</P> Wed, 11 Oct 2023 11:22:21 GMT Katie_B 2023-10-11T11:22:21Z https://community.ee.co.uk/t5/Mobile-Services/New-hand-set/m-p/1312997#M33876 <P>Can’t make or receive calls&nbsp;</P> Wed, 11 Oct 2023 09:39:17 GMT https://community.ee.co.uk/t5/Mobile-Services/New-hand-set/m-p/1312997#M33876 19622 2023-10-11T09:39:17Z https://community.ee.co.uk/t5/Mobile-Services/New-hand-set/m-p/1313069#M33882 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4088151">@19622</a></SPAN>.&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>Is your new handset a new contract with EE or an upgrade?</P> <P>Katie</P> Wed, 11 Oct 2023 11:22:21 GMT https://community.ee.co.uk/t5/Mobile-Services/New-hand-set/m-p/1313069#M33882 Katie_B 2023-10-11T11:22:21Z https://community.ee.co.uk/t5/Mobile-Services/New-hand-set/m-p/1313084#M33886 It’s an upgrade<BR /><BR />Sent from my iPhone Wed, 11 Oct 2023 11:47:59 GMT https://community.ee.co.uk/t5/Mobile-Services/New-hand-set/m-p/1313084#M33886 19622 2023-10-11T11:47:59Z https://community.ee.co.uk/t5/Mobile-Services/New-hand-set/m-p/1313104#M33887 <P>Thanks for confirming <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4088151">@19622</a></SPAN>.&nbsp;</P> <P>Are you using a new SIM or your old SIM?</P> <P>Katie</P> Wed, 11 Oct 2023 12:17:51 GMT https://community.ee.co.uk/t5/Mobile-Services/New-hand-set/m-p/1313104#M33887 Katie_B 2023-10-11T12:17:51Z