https://community.ee.co.uk/t5/Mobile-Services/No-network-coverage-in-US/m-p/1312576#M33849 <P>Your billing add-on is irrelevant for the purposes of enabling roaming, its sole purpose is to reduce costs.</P> <P>What is your basis for saying "roaming services turned on" - where and how and have you done this? Many people think the "data roaming" option in their phone is this, where that is just a setting for "can I use mobile data whilst roaming" - there isn't an option for "text message roaming" or "voice call roaming", but they would be the equivalent.</P> <P>Roaming is a network-level setting usually enabled by texting ROAMING to 150 before leaving the UK - did you do this?</P> Tue, 10 Oct 2023 11:44:43 GMT bristolian 2023-10-10T11:44:43Z https://community.ee.co.uk/t5/Mobile-Services/No-network-coverage-in-US/m-p/1312565#M33848 <P>My partner and I (both on EE)&nbsp; are currently in Florida and have no network coverage despite having mobile date and roaming services turned on and an active monthly roaming passes.&nbsp;</P><P>&nbsp;</P> Tue, 10 Oct 2023 11:30:41 GMT https://community.ee.co.uk/t5/Mobile-Services/No-network-coverage-in-US/m-p/1312565#M33848 JonnyF 2023-10-10T11:30:41Z https://community.ee.co.uk/t5/Mobile-Services/No-network-coverage-in-US/m-p/1312576#M33849 <P>Your billing add-on is irrelevant for the purposes of enabling roaming, its sole purpose is to reduce costs.</P> <P>What is your basis for saying "roaming services turned on" - where and how and have you done this? Many people think the "data roaming" option in their phone is this, where that is just a setting for "can I use mobile data whilst roaming" - there isn't an option for "text message roaming" or "voice call roaming", but they would be the equivalent.</P> <P>Roaming is a network-level setting usually enabled by texting ROAMING to 150 before leaving the UK - did you do this?</P> Tue, 10 Oct 2023 11:44:43 GMT https://community.ee.co.uk/t5/Mobile-Services/No-network-coverage-in-US/m-p/1312576#M33849 bristolian 2023-10-10T11:44:43Z