https://community.ee.co.uk/t5/Mobile-Services/Abroad/m-p/1311052#M33755 <P>Hi&nbsp;</P><P>I am currently in France and my phone isn’t working when I’m not connected to Wi-Fi&nbsp;</P><P>my roaming is on so not sure why this is?&nbsp;</P> Sat, 07 Oct 2023 07:29:16 GMT ZoeIngram 2023-10-07T07:29:16Z https://community.ee.co.uk/t5/Mobile-Services/Abroad/m-p/1311052#M33755 <P>Hi&nbsp;</P><P>I am currently in France and my phone isn’t working when I’m not connected to Wi-Fi&nbsp;</P><P>my roaming is on so not sure why this is?&nbsp;</P> Sat, 07 Oct 2023 07:29:16 GMT https://community.ee.co.uk/t5/Mobile-Services/Abroad/m-p/1311052#M33755 ZoeIngram 2023-10-07T07:29:16Z https://community.ee.co.uk/t5/Mobile-Services/Abroad/m-p/1311056#M33756 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4079508">@ZoeIngram</a>&nbsp; &nbsp;When you say your roaming is on is that on on your device or on your my EE account? &nbsp; &nbsp;Did you text ROAMING to 150 before you left the UK ? &nbsp;Or did you call customer services to request roaming be enabled on your EE account? &nbsp;</P> Sat, 07 Oct 2023 07:33:15 GMT https://community.ee.co.uk/t5/Mobile-Services/Abroad/m-p/1311056#M33756 Chris_B 2023-10-07T07:33:15Z