topic Re: Call not going through to my number in Mobile Services

Call not going through to my number

Enikejiola — Mon, 02 Oct 2023 15:31:20 GMT

Whenever somone calls my number it says my phone is not available while my phone is switched on and active

Chris_B — Mon, 02 Oct 2023 15:33:33 GMT

@Enikejiola Does it show a EE cellular signal on it ?

Enikejiola — Mon, 02 Oct 2023 15:35:18 GMT

Yes it does show EE

bristolian — Mon, 02 Oct 2023 15:57:35 GMT

Can you make outgoing calls? Can you receive text messages?

Depending on these questions, an inadvertent call divert may be the issue. Does the problem persist after toggling flight mode?

Enikejiola — Mon, 02 Oct 2023 15:58:23 GMT

Yes i can make call and receive text message but I can’t receive calls

Enikejiola — Mon, 02 Oct 2023 15:58:52 GMT

Have turned flight mode on and off switched off my mobile device also still the same issue

Sarks8 — Mon, 02 Oct 2023 16:23:29 GMT

I had similar problem after porting, I called 150 & they sorted it.