topic Re: Service issue in Mobile Services

Service issue

Abdul50 — Wed, 27 Sep 2023 15:44:36 GMT

Hello, when I make a call I have a problems as other people have difficulty hearing me. Can you please resolve this issue for me and give me the reason as to why this is happening?

Re: Service issue

Leanne_T — Wed, 27 Sep 2023 16:49:11 GMT

Hi @Abdul50

Thanks for coming here.

Does this happen on all calls?

Is this happening in more than one area?

Leanne 🙂

Re: Service issue

Chris_B — Wed, 27 Sep 2023 17:08:44 GMT

@Abdul50 Is your debt in a case ? If it is take out and make call to see if there’s any difference. You might even have dirt in the ambient sound sensors on the device this will have a big impact on your voice on a call.

Re: Service issue

bristolian — Wed, 27 Sep 2023 17:40:07 GMT

When you refer to callers having difficulty hearing you, are you describing a complete loss of audio one way during the call? Or distorted audio?