topic Re: Voicemail on a new sim with old number! in Mobile Services

Voicemail on a new sim with old number!

Eh2202 — Mon, 25 Sep 2023 07:38:33 GMT

Hey

so if I have a new phone and am waiting for a new sim with my old number on. Will I receive voicemails still? When I put this new sim card in that has my old number on will voicemails be lost? I’ve been left an important one in between sims and just wasn’t sure if I’ll be able to listen to it once up and running again x

Re: Voicemail on a new sim with old number!

Eh2202 — Mon, 25 Sep 2023 07:36:35 GMT

Does anyone know if you have a SIM card sent with your old number on if you’ll get voicemails that were left to you in the time you was using a different sim? I hope I explained that ok lol thank you! Xx

Re: Voicemail on a new sim with old number!

Alex_M — Mon, 25 Sep 2023 08:34:42 GMT

Hi @Eh2202,

Voicemails are attached to your number, not your sim.
You won't lose voicemails by changing to a new sim, providing it is the same number.

Thanks,
Alex

Re: Voicemail on a new sim with old number!

Alex_M — Mon, 25 Sep 2023 08:35:04 GMT

Please merge: https://community.ee.co.uk/t5/EE-Community-info-News/Voicemail-on-a-new-sim-with-old-number/td-p/1302592